Client Care

Payment Terms:

Payment terms are within SME Productions’ sole discretion, and, unless otherwise agreed to by SME Productions, payment must be made at the time of purchase. Payment may be made by PayPal, Cheque and Money Order.

Shipping is normally free, but at the discretion of SME Productions in certain situations such as destination, special delivery or insurance requests.
 
Return Policies; Recorded tangible materials can be returned for exchange if the recording is defective. SME Productions is not responsible for a product that is lost or damaged during shipping.
 
Other Products; SME Productions will from time to time provide links to other websites. Although we may feel these sites have compatible philosophies and be of interest to Key Life Journeys readers, we are in no way responsible for the products offered for sale on these sites.
Customer Service. Ordering and billing queries may be sent to billing@keylifejourneys.com
Privacy Notice Privacy Policy:

SME Productions respects your privacy. We will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase and share product news and offerings with you. We do not sell your personal information. We only share your personal data with your consent or as required by law. We strive to protect the security of your personal data by use of appropriate measures and processes.

Copyright. Material created by SME Productions is sold with Public Performance rights. But none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SME Productions.


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